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Need help with HP MediaSmart Server & Total Protection

I've had a mediasmart server for a few years now.  After the original trial version of total protection ended, I bought a full year.  During that time, I had to use the factory recovery disks.  After doing that, I think that it restarted the trial version, which ended a few months ago.  I purchased another license, and now am having trouble applying it to the TP service.  I can only find the option to BUY another license.

Any ideas?

2 Replies

Re: Need help with HP MediaSmart Server & Total Protection

Brewvegas,

Please contact the McAfee Suport at 1 866 622 3338 alongwith the Grant number that you got when you purchased your copy of Total protection service.

Please revert for any further assistance.

Sameer

Re: Need help with HP MediaSmart Server & Total Protection

Hi

Please consult McAfee KnowledgeBase article KB68647 - Windows Home Server support add-in tool.

HTH