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Memory leak in mfehidk.sys (and, possibly, other McAfee Drivers)

We have a virtualized Windows Server 2012r2 server running McAfee Endpoint Security:

McAfee.jpg

We appear to have a memory leak in the mfehidk.sys driver:

MemoryLeak.jpgMemoryLeak2.jpg

This results in a need to restart the system every 7-10 days or so.  Looking at this post ( ), I did shut down one service that had 18,000+ handles open.  However, this did not change anything.

Has anyone else experienced this?  Where do I go from here?  At this point, it appears the choice is between analysis of a memory dump (something with which I have no experience), and simply uninstalling McAfee.  Are there any other options?

4 Replies

Re: Memory leak in mfehidk.sys (and, possibly, other McAfee Drivers)

,

                    Being from the 'Consumer Side' of the Equation. I am uncertain if this applies, however there were some Windows updates that dealt with possible 'Memory Leaks'.

Regards,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer

Re: Memory leak in mfehidk.sys (and, possibly, other McAfee Drivers)

Thanks for the tip.  Looks like Windows updates have been selectively applied.  I'll check with our hosting provider (we're co-located) to see why this is the case.

Re: Memory leak in mfehidk.sys (and, possibly, other McAfee Drivers)

,

                 You are quite welcome   However I would follow suggestions as he is more versed in regards to the Enterprise Products.

All the Best,

Cd

Cliff
McAfee Volunteer
McAfee Employee
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Re: Memory leak in mfehidk.sys (and, possibly, other McAfee Drivers)

Hello,

Thanks for posting this . If you can please share your grant ID / NOC E-Mail id , I can have someone from support reach out and collect some info for your system for us to troubleshoot . Please drop me a note at chandan_kundapur@mcafee.com with either of these details and I will have support reach out

Thanks for your time

Thanks

Chandan