I am new to this forum and new to Mcafee products. I never was a big fan of Mcafee products until I bought an HP LX195 mediasmart server. Mcafee Total Protection Service came bundled with Windows Home Server as part of an Addin. I want to get Mcafee TPS to fully work and update without any problems.
Problem: I installed the Mcafee TPS v4.9 as an Addin. After I click on UPDATE NOW, a box comes up as though it is checking for updates. I get this error message:"Installation Error 0x80004005. http://vs.mcafeeassp.com/mc/vs50/data/signcert.20111006050203.cab"
I have tried the following:
1. Uninstalled/reinstalled Mcafee TPS
2. Restarted the server
3. I have downloaded the TOP WHS ADDIN4.9HP.MSI tool
4. I have downloaded the WHS MCAFEE SUPPORT TOOL ADDIN-7.MSI tool
5. I have activated the product.
NOTHING above worked for me. The Update Agent is not updating the DAT files. Please help me resolve this problem.
Does my problem have anything to do with Internet Explorer 8? Perhaps, IE 8 is preventing the Update Agent from successfully updating TPS.
Do I have to add https://xxxx...xxxx to the trusted site in order for Update Agent to work?
I have tired using Mcafee MER client to update any and all Mcafee products. After that I still can't get Update Agent to fully work.
I hope you have received a call from the McAfee Gold Business support department and your issue is now resolved.
Please let us know if you need further assistance.
Also we suggest you please read the below article from McAfee.
Pritish P.Message was edited by: Pritish on 3/31/12 12:04:22 PM CDT