McAfee Client Proxy is not working with SaaS Web Protection Cloud

[Former Member]

Hi!

I'm trying to configure SaaS web protection using McAfee Client Proxy.

I'm not using Epo Agent and only want to configure McAfee Client Proxy with SaaS web protection cloud.

I've followed all the steps in manual. But somehow MCP is not redirecting the traffic to SaaS web proxies.

I checked in regedit and it's showing the mcppolicy name which I downloaded from Client Proxies Policy.

One of the vendor help to tested my web protection and it's working on their PCs.

But it doesn't work on my users' PCs. The only difference is the vendor's PC  has active Proxies list in the registry. Mine don't have.

Anybody could advise on how to resolve this issue?

Thanks in advance.

Lin

[Hayton]

Moved from Consumer section to Business SaaS Endpoint Protection for attention.

[Pritish]

Hi mhl2012,

We would like to confirm few things in order to sort out the issue.

1. What is your domain name so that we can check the user creation settings

2. What is the operating system in which you installed the MCP

3. where did you placed the mcppolicy.opg file in your machine

4. Please chevk whether MCPService.exe running in the Task Manager | Processes

5. Open a browser and type www.whatismyip.com and let us the know the IP reflected there

6. Are you using any proxy in your network

7. Are you using any anti-virus software in that machine

Regards

Pritish P.