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MCAFEE ANTI-SPAM EMAIL PROBLEM!

Hi,

Can someone help me with this problem please.

One of my collegues keep getting a Mcafee spam report email, where she has to click release or allow the email/documents sent to her.

But on her computer, she cannot click on the links/hyperlinks, she has to forward the email to another pc where someone els can select release or allow.

Is the problem on her computer, and can we remove her email from Mcafee so that all emails come through directly?

Thank you,

Message was edited by: Ex_Brit on 24/05/13 5:14:07 EDT AM
7 Replies

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

Is this enterprise or Home version as far as I have seen antispam sends no email to you on the home version?

on 24/05/13 5:14:27 EDT AM

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

This is what we see . See pic attachedUntitled.png

on 24/05/13 5:14:51 EDT AM
exbrit
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Message 4 of 8

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

Discussion moved from Home/SecurityCenter to Business/SaaS Endpoint Protection (Total Protection Service) for better attention.

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

Thanks Peter

exbrit
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Message 6 of 8

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

You're welcome, I also altered the title as it could have meant something else as it was.

.

Message was edited by: Ex_Brit on 24/05/13 5:46:45 EDT AM

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

Can anyone help me with this problem?

Re: MCAFEE ANTI-SPAM EMAIL PROBLEM!

Hi,

We would need to access your Email Protection Console, please provide us your domain name.