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Firewall shows as turned on but cannot turn on/off

Hello all,

There is a computer in my office which is running the total protection suite. We are having a problem accessing an application on this machine so we tried to temporarily disable the firewalls to see if this helped. When I checked the firewall setting through XP control centre show that McAfee firewall is turned on, I opened McAfee and it too show firewall as on, but when I go into the firewall settings it shows as off.

I have tried turning it on through this page, but the status jumps straight back to off, even though the rest of the machine is showing it as on.

Has anyone experienced this problem? (Sorry if there is already post for this in the forum but I was unable to find one)

Is there any other way of disabling/turning off the McAfee firewall?



1 Reply

Re: Firewall shows as turned on but cannot turn on/off


This XP machine, Is this 32 bit or 64 bit ?

Please note that the McAfee Firewall is incompatible with the 64 bit XP. If it is 32 Bit, Then try and see if the Firewall service is running by checking ' services.msc'

Please revert with your findings.

Thank you