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Clickprotect Won't Uninstall After Adobe Bundle Download

I accidentally installed Mcafee on my Computer when I installed Adobe Acrobat Reader DC. There was apparently an optional box checked that installed the program called Mcafee Security Scan Plus alongside Adobe.

I deleted the Mcafee software that downloaded by going to Add/Remove Programs and uninstalling it.

But whenever I click a link in my Gmail in Google Chrome, Firefox or Internet Explorer, the link redirects to CP.McAfee.com to scan the link before sending me to the page I want. It does this even with links to reputable websites like YouTube.

For the record: I never signed up for a Mcafee account anywhere, Clickprotect just seems to have come bundled with the free software that automatically downloaded with the Adobe package.

I have also tried intentionally reinstalling the same Mcafee package through Adobe and then using McAfee's own uninstall instead of the Windows one. That did not work either.

Finally, I also tried the McAfee Consumer Product Removal Tool and that does not remove it either.

There is also nothing in any of my web browser extensions and the fact that clickprotect activates on Chrome, Firefox and IE leads me to believe that it is in my file system somewhere and is not getting removed by the uninstall tool.

Can someone please tell me how to get rid of this? I know it's technically a good thing to scan links but I find it annoying that I accidentally downloaded a Mcafee product I didn't intend to install and now I can't completely remove it.

Thank you.

6 Replies
exbrit
Level 21
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Message 2 of 7

Re: Clickprotect Won't Uninstall After Adobe Bundle Download

It sounds like you downloaded more than just Security Scan Plus which is an option with all Adobe software and has to be unchecked during the selection process.

Once removed it should not give any trouble, did you reboot?

Try System Restore to before you went to Adobe.   Then monitor the Adobe instillation process to eliminate such possibilities.

Re: Clickprotect Won't Uninstall After Adobe Bundle Download

I did not download anything on top of Security Scan Plus. When you go to the Adobe DC page, that is the only optional option, I just didn't see it that time.

Adobe Acrobat Reader DC Install for all versions

Security Scan Plus installed, and after I uninstalled it, the Clickprotect is still hanging around.

Re: Clickprotect Won't Uninstall After Adobe Bundle Download

Actually 'Click Protect' is indeed a McAfee Product. How you obtained it perplexes me, for it seems to be an 'Enterprise Product'   Introducing McAfee ClickProtect: Don’t get hooked by phishing attacks | Intermedia's Business Cloud ...

Cliff
McAfee Volunteer

Re: Clickprotect Won't Uninstall After Adobe Bundle Download

Clickprotect is an SAAS  program based corporate url Filter.

exbrit
Level 21
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Message 6 of 7

Re: Clickprotect Won't Uninstall After Adobe Bundle Download

In that case it would help if you could explain what McAfee product you are using aside from the late Security Scan Plus

exbrit
Level 21
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Message 7 of 7

Re: Clickprotect Won't Uninstall After Adobe Bundle Download

Moved to Saas mwhere hopefully someone will know.