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Can't install McAfee Security as a service- the install just stops- no error- no nothing??

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I am trying to install Mcafee SAs and once the initial part of the install checks if the PC is ready it shows that the install is beginning then the window just disappears and nothing.... Any help is appreciated...

I checked task manager and when the install window disappears so does the process in task manager.... so it seems something is killing the install..

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wwarren McAfee Employee
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Message 3 of 5

Re: Can't install McAfee Security as a service- the install just stops- no error- no nothing??

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I don't think anybody should be installing SaaS at this point in time.
ENS 10.1 is what should be used.

And personally, I would recommend using ENS 10.1.1 (aka 10.1 patch 1), which will be available April 19 - if that is an option.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee

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catdaddy Reliable Contributor
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Message 2 of 5

Re: Can't install McAfee Security as a service- the install just stops- no error- no nothing??

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Moved to SaaS Endpoint Protection ( Total Protection Service ) > Discussions

As it seems more appropriate by your Product mentioned.

Cliff

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Cliff
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wwarren McAfee Employee
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Message 3 of 5

Re: Can't install McAfee Security as a service- the install just stops- no error- no nothing??

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I don't think anybody should be installing SaaS at this point in time.
ENS 10.1 is what should be used.

And personally, I would recommend using ENS 10.1.1 (aka 10.1 patch 1), which will be available April 19 - if that is an option.

William W. Warren | S.I.R.R. | Customer Success Group | McAfee

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Re: Can't install McAfee Security as a service- the install just stops- no error- no nothing??

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See the Announcement at the top of this section or here: 

catdaddy Reliable Contributor
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Message 5 of 5

Re: Can't install McAfee Security as a service- the install just stops- no error- no nothing??

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Thanks ,and

Cliff
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