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Automatic update problem in Total Protection Service


Right click on Console->Update Now
is throwing the following message.
McAFee agent update failed
The last automatic update did not complete successfully
It is also displaying a box with script error with line number.

Please help me how to resolve.

Tags (1)
5 Replies

Re: Automatic update problem in Total Protection Service

Hi

I would strongly advise to log a case with McAfee support.

Contact details: http://www.mcafee.com/us/about/contact/index.html

Regards

Re: Automatic update problem in Total Protection Service

ok

Will follow this route instead of self service

Re: Automatic update problem in Total Protection Service

Per your direction,

Just few minutes back submitted two emails to McAfee Customer Service at customer_service_APAC@McAfee.com

Re: Automatic update problem in Total Protection Service

Manay thanks

Please do not hesitate to follow this up with a call, quoting the case number you have been allocated.

Regards

keewee
Level 7
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Re: Automatic update problem in Total Protection Service

Hi. Make sure you report back here how you got on in case other with the same issue find this thread. Thanks.