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Strange characters showing up in emails

Hello - I have a strange issue happening and am looking for suggestions on how to fix it.  I have gone through the admin setup guide for the McAfee Email Spam Filter and set it up to what I think is correct, but recently we have been getting some weird characters showing up in our emails.  The characters look like this "2016 €“ "  (the 2016 is correct, but the character after is showing up and it shouldn't be).  It appears to only be in emails that have HTML content, but I have turned off the feature to strip HTML code.  We are also seeing other issues where things like an apostrophe (') is being replaced with 3 question marks.  Has anyone ever seen this happen, and if so any thoughts as to what I can change to prevent this behavior from happening?

Thanks for any help