cancel
Showing results for 
Search instead for 
Did you mean: 
gobuckos
Level 7

Export all user's always allowed and blocked senders lists?

I need to make a list of all my  users and their always allow and blocked senders list.

I asked support -- they say go click on each user one at a time.....

Does anyone have a suggestion for me?

Thank you!

Paul

0 Kudos
4 Replies
cascadia
Level 12

Re: Export all user's always allowed and blocked senders lists?

Hi Paul,

While you can download a list of all your users from the Users tab, their individual allow lists and block lists are considered isolated buckets... there is no way to mass-dump all of the user level allow and deny lists at one time. The only option is to export them individually.

0 Kudos
gobuckos
Level 7

Re: Export all user's always allowed and blocked senders lists?

Is there no API, no other way to get it? 

This might be okay for a product trying to fit into a SMB market.. but an enterprise level product?  You are telling a customer with 1000's of users to go click on each one... one at a time...?  Really?

Am I crazy for thinking that this is crazy?

cascadia
Level 12

Re: Export all user's always allowed and blocked senders lists?

Unfortunately there isn't any simpler way to get that information. You may be able to talk to your sales representative about a Professional Service request, but those do have an hourly charge, and wheter or not it is possible is at the sole discretion of Operations.

0 Kudos
frankm
Level 10

Re: Export all user's always allowed and blocked senders lists?

@gobuckos - No you are not crazy and this is a weak point of some of the user reporting tools. I know of a number of cases we have as a reseller, that this reporting would have made sense to have.

Coming from a former provider that did have this feature, we used the aggrate reports to delete allow/deny duplicates across a user base. I'll assume we are not the only ones who would like to see this feature added.

0 Kudos