Showing results for 
Search instead for 
Did you mean: 

Help with Hercules Administration Console

I’m using ePO 4.5 with sp3 and remediation server 4.5 with hot fix newest.

I deployed the Hercules Client for my clients by ePO, it’s successfully. On the Remediation Console, I’m connecting to ePO database by Devices Discovery tool and add these clients to my group on Remediation Server. But, see on the remediation console these clients not have Hercules Client.

1 Reply

Re: Help with Hercules Administration Console

Until the Hercules Agents communicate back to the Hercules Server and identify themselves, the Server will not know that any agents are installed. Additionally, if the Agents check back in with the server, they may not be in the group you created, but instead may be found in the default group.

More McAfee Tools to Help You
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • Visit: Business Service Portal
  • More: Search Knowledge Articles
  • ePolicy Orchestrator Support
  • The McAfee ePO Support Center Plug-in is now available in the Software Manager. Follow the instructions in the Product Guide for more.