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Reliable Contributor exbrit
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Message 31 of 92

Re: Traffic Controller resets to "Smart Access"

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Then I think it's best to open a  case with Technical Support as there must be a hidden factor that's causing this.

nigelg
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Message 32 of 92

Re: Traffic Controller resets to "Smart Access"

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Interestingly, since I did Saturdays update SS Build 12.1.323  Firewall 13.1.132 and reset Firewall settings to Default then reset to stelth - it stays on both PC's.

Will report if this changes again.

Reliable Contributor exbrit
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Message 33 of 92

Re: Traffic Controller resets to "Smart Access"

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That sounds promising.  😉

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Re: Traffic Controller resets to "Smart Access"

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Hi All,

Thank you for confirming the issue is been resolved, post the update. However,  I would appreciate, if anyone in this thread; let us know if they still experiences issue and willing to help us understand this issue better. We will do our best to assist you.  

Re: Traffic Controller resets to "Smart Access"

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I think that this should be tested ion a new computer, new install.  That is when it was doing it for me.

-CHris

Reliable Contributor Peacekeeper
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Message 36 of 92

Re: Traffic Controller resets to "Smart Access"

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Ok have a newly install XP test box will that do or is it only on win 7?

Message was edited by: Peacekeeper on 11/05/13 6:48:26 AM

Re: Traffic Controller resets to "Smart Access"

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For me it was happening (still happening) on win 7 64 bit

-Chris

bollo
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Message 38 of 92

Re: Traffic Controller resets to "Smart Access"

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Mine is Win 7 Pro 64 bit

Reliable Contributor Peacekeeper
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Message 39 of 92

Re: Traffic Controller resets to "Smart Access"

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Ok just to confirm you all on

SS Build 12.1.323  Firewall 13.1.132 and tried to reset Firewall settings to Default then reset to stealth?

bollo
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Message 40 of 92

Re: Traffic Controller resets to "Smart Access"

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I still have the security center 11.6, firewall 12.6  Can't find a way to update.  This was Dell install, but I extended the subsription by a year, and the tech support won't patch thru because the "Dell" support is for one year even though I have a valid subscription (just another frustration).  Interestly, on one of the uninstall reinstalls I did get the newer version, but the last uninstall reinstall reverted to 11.6   This is a very messy way to handle updates and darn frustrating for customers.  Is there a way to insure a reinstall rolls to the latest version?  I'd like to see if that resolves the reseting issue.

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