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Net Guard blocking a "minimal risk" rated site

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Hi. I'm having trouble with Net Guard blocking a site I often visit:

Beneath Ceaseless Skies - Issue #224

The site's ip address is appearing in my Livesafe Net Guard's list of blocked addresses, but Web Advisor's not marking it in search results. The site is "minimal risk" in McAfee's database, according to trustedsource.org.

Is there any way I can find out what's happening? I don't know if I should be contacting McAfee or the site owners over this.

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Re: Net Guard blocking a "minimal risk" rated site

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Thanks folks. In the end I deleted the site from Netguard's blocked list in my firewall settings and it's remained unblocked since then. How Netguard got the idea to block the site in the first place I've no idea - it clearly had nothing to do with the site's reputation.

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Message 2 of 25

Re: Net Guard blocking a "minimal risk" rated site

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Actually I accessed it with no problem? You could try temporarily opening your McAfee UI and go to your Firewall settings and temporarily Turn Off Netguard and see if it is still blocked.

You could of course contact Technical Support and explain your issues https://service.mcafee.com/webcenter/portal/cp/home/contact

Cliff
McAfee Volunteer
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Re: Net Guard blocking a "minimal risk" rated site

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Thanks, but the siteadvisor rating's not the problem. The site doesn't have a bad rating, it's "minimal risk" in the database as mentioned above and it's not being flagged by WebAdvisor. It's being blocked by Net Guard in my firewall despite being listed as safe.

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Re: Net Guard blocking a "minimal risk" rated site

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I'm not seeing that website blocked.  In Firefox 53.0 64-bit.

Try opening Firewall and click the Restore Defaults button and then Apply.

Reboot try the website again.

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Message 5 of 25

Re: Net Guard blocking a "minimal risk" rated site

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As both ExBrit and I stated,we are having no issue accessing the Site? Please try our suggestions.

Cliff
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Message 6 of 25

Re: Net Guard blocking a "minimal risk" rated site

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Successfully moved from McAfee WebAdvisor (formerly SiteAdvisor) to Personal Firewall  > Discussions

Cliff
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Re: Net Guard blocking a "minimal risk" rated site

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I can confirm that the website is blocked on my Google Chrome 58.0.3029.81 (64-bit) Windows 7 machine. The Net Guard popup sent me to this address for more info: 184.106.55.83 - IP - McAfee Labs Threat Center

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Message 8 of 25

Re: Net Guard blocking a "minimal risk" rated site

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Interesting as Firefox 53 64-bit does not block.

https://www.mcafee.com/threat-intelligence/site/default.aspx?url=http://www.beneath-ceaseless-skies....

Cliff
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Re: Net Guard blocking a "minimal risk" rated site

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Same here Webadvisor as OP says fine I have netguard enabled but does not pick up the site's IP. Is it only on your PC? haven't seen a netguard IP show up in years.

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Message 10 of 25

Re: Net Guard blocking a "minimal risk" rated site

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PK has brought this up as a Topic of Discussion on our weekly call.

Cliff
McAfee Volunteer
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