cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
scarlett
Level 7
Report Inappropriate Content
Message 1 of 5

Firewall disabled

I am getting a message that my firewall is disabled.  When I click "fix" is says my computer is protected.  A few minutes later is says the firewall is disabled again.

4 Replies
Dinz
Level 16
Report Inappropriate Content
Message 2 of 5

Re: Firewall disabled

Hi scarlett,

Do you have any other security software ,especially firewall application running in the computer.

Also specify what type of operating system you use in the computer ?

note: moving thread to Personal firewall 10-2009

Regards,

Dinesh K

on 2/3/10 7:05:59 AM GMT-06:00
scarlett
Level 7
Report Inappropriate Content
Message 3 of 5

Re: Firewall disabled

Hi.  I have no other security files on my computer.  All my Mcafee programs said Started and Automatic.

Scarlett

Dinz
Level 16
Report Inappropriate Content
Message 4 of 5

Re: Firewall disabled

Hi Scarlett,

Could you please provide the following information;

How old is the computer ?

What type of internet connection do you use ? (cable/wireless)

Please run mcafee virtual technician from this link http://mvt.mcafee.com and post me your session id .

Regards,

Dinesh K

Dinz
Level 16
Report Inappropriate Content
Message 5 of 5

Re: Firewall disabled

Scarlett wrote;

I use Windows Vista and the only other protection I have is the built in firewall in the system.

Hi Scarlet,

Please try the following steps;

1.Check and delete if you find any other security software folders from following locations : 1. C:/program files & common files ;

2. Start  - start search - In the search box type services.msc

3. In the window that opens up,Check whether all McAfee programs Status says Started & Startup type is in  Automatic.

If not double click on the particular service and change the start up type to Automatic

4.Click on the recovery tab and change all three failures to "Restart the service".

5.After its done for all mcafee service close all open windows and restart the computer.

6. Open security center and check for updates.

Do report back if you come across any issues on the same.

Regards,

Dinesh K

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community