I have McAfee Virusscan Plus 2009 3-user. I have this exact same problem. It tells me "your computer is not protected." When I double-click on the McAfee icon it opens to internet and network and tells me my subscription to McAfee firewall needs to be verified. I click on the link and in a few seconds a widows pops up saying your subscription has been verified. I click ok and the popup closes but the Security Center window continues to insist I have a problem. The tray icon has an X on it.
I ran Virtual Technician. My session ID is 21691457. It says it fixed the problem - a duplicate registry entry. However the problem is NOT fixed. I find it extremely annoying.
Please advise how to fix this.
I reviewed your session id,
Could you Navigate to the location C:/Documents & settings/mcafee/msc & let me know whether you have the file Mcsubdb.dat ?
Mcafee Online Community Moderator
Please provide some additional information like;
What is the type of operating system ?
what type of internet connection we use ?
Run the tool in my previous post and check the same.
Dinesh KMessage was edited by: Dinz on 1/6/10 6:29:36 AM GMT-06:00
I have McAfee virusscan plus 2009 3-user.I have AT&T high speed internet home networking( wireless gateway ). My compurter is a Dell inspiron 530 desktop. I did run virtual technician,It did'it help none.
Did we use any other security program from att in the past ?
Can you provide the error message displayed under the Fix button so that I could provide you solution accordingly.
At one time i was useing window firewall and McAfee firewall at the same time. But now i have windows firewall turn off. When i click fix, It tells me one or more problems require your response. Highlighted in blue it tells me to verify your subscirption now. I will click where its highlighte in blue. In the lower left corner of my compurter screen, It says verification complete.I click ok, Nothing happens.