This issue could be due to various reasons , even due to malware infection in the computer.
Please try the below mentioned steps in this document:http://service.mcafee.com/faqdocument.aspx?id=TS100762&lang=en_US&prior_tid=2&AnswerID=16777217&turl...
I spoke to McAfee technical support. They told me this issue is often due to a corrupt install. They sent me a file that totally deleted my old install and did a clean re-install. The verify subscription problem has gone away.
I reviewed yoursession id, and it says there exists a incorrect file/folder permission.
Could you Navigate to the location C:/program data/mcafee/msc & let me know whether you have the file Mcsubdb.dat ?
Mcafee Online Community Moderator
Thanks for confirming the same,
Run this tool from http://us.mcafee.com/apps/agent/tools/ts/ts_getemail_new.asp and check whether the McAfee products are registered under your current email address or any other !
If possible attach the screen shot for the same along with your post so that I could review the same.
McAfee Online Community Moderator
I am running Windows 7 and about 2 weeks a go my McAfee said I'm not completely protected. So I checked it out and it needed me to verify my subscription, its not due till end of 2010. I clicked it and it said my subscription has been verified but it still says "Your computer is not protected". I ran the virtual technician and it says I have no problem. Please help. Session ID: 24302840
ThanksMessage was edited by: omar87 on 2/20/10 6:06:01 PM CST
Run this tool from http://us.mcafee.com/apps/agent/tools/ts/ts_getemail_new.asp and check whether the McAfee products are registered under your current email address or not.
I ran the tool and it is registered to my current email. I had older version of McAfee but I uninstalled it before installing the new version. I installed it via the web.