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Nessie
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Message 1 of 5

Unable to download safe family on windows phone

My daughter has a windows phone. Is there a way to download safe family onto it? Thanks in advance 

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Reliable Contributor ninov_n
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Re: Unable to download safe family on windows phone

Hello

You can easily download and install it from here:

https://family.mcafee.com/download

It is 30 days free trial

Otherwise you can buy it for 9,99$ a month or 49,99$ a year here:

https://family.mcafee.com/#offerDetails

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
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Nessie
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Re: Unable to download safe family on windows phone

Thanks but I've tried that. As it is a windows phone, it downloads but then asks for an app to open it. The windows store does not have the safe family app unfortunately.

Reliable Contributor ninov_n
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Re: Unable to download safe family on windows phone

Hi,

Yes, unfortunately they did not include it there - I see only Android and IOS locations to download.

Probably you will need to use some type of 3rd party software like in these steps for Windows 10 Mobile:

https://mspoweruser.com/how-to-install-android-apps-on-windows-10-mobile/

or this one from Microsoft:

https://blogs.windows.com/buildingapps/2015/07/09/just-released-windows-10-application-deployment-to...

In case above information was useful or answered your question, please select "Accept as Solution" in my reply, or give a Kudo. Thanks!
Nino
Moderator GaneshR
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Message 5 of 5

Re: Unable to download safe family on windows phone

Hi @Nessie 

McAfee Safe family is not compatible with windows phone. As of now Safe Family supports only Android and iOS mobile devices. Please go through this KB for more info

Regards

Ganesh Raju R

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

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