cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

Safe Family not working

Jump to solution

I cleared the browser cache on my son's laptop this morning.  Since then, Safe Family is not registering any of his app or web activity. 

Does anyone know what the reason for this is and how to fix it.

 

Thanks.

1 Solution

Accepted Solutions
Highlighted

Re: Safe Family not working

Jump to solution

It started working again on its own.

i will try this solution if it recurs.

Thank you very much for the reply.

View solution in original post

2 Replies
Highlighted

Re: Safe Family not working

Jump to solution

Try to update the app. It should fix the issue. If its not then try reinstalling safe family. It should resolve the issue.

Highlighted

Re: Safe Family not working

Jump to solution

It started working again on its own.

i will try this solution if it recurs.

Thank you very much for the reply.

View solution in original post

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community