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Unable to exclude known safe files and applications

So I went to PC security, then Real-Time Scanning to exclude certain files to be scanned for threats. However I was not able to click 'add file'. May I ask why? 

1 Reply

Re: Unable to exclude known safe files and applications

Hello @LexiElle ,

We are sorry for the inconvenience caused,

Please provide the following information to assist you better.

1. What type of files are you trying to add in exclude list?

2. Are you getting any kind of error message while trying add the files?

3. What is the version of McAfee software that you are running on the PC, You find version in My info->and click About on the McAfee software


Srinivasa Ragavan

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