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Quickclean in LiveSafe

I only want Quickclean to run at 4 AM in the morning.  I've set the schedule.  But Quickclean runs multiple times for Firefox and Chrome every evening.  What's wrong?

3 Replies
Reliable Contributor exbrit
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Message 2 of 4

Re: Quickclean in LiveSafe

Moved this to Quickclean and Shredder for better exposure.

Not sure why that is if you have the Schedule set as it should be.  I would open a case with Technical Support.

Free by phone or online chat and you can ask for escalation if at first they can't sort it out.

See link below.

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Reliable Contributor exbrit
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Message 3 of 4

Re: Quickclean in LiveSafe

I should have mentioned that it would do no harm and possibly do good to run the Virtual Technician first:  https://mvt.mcafee.com/

Sometimes it will fix whatever ails the software.

Reliable Contributor Peacekeeper
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Message 4 of 4

Re: Quickclean in LiveSafe

I have found and a couple others also that schedule setting in QC seems to start 5 hrs early and then rerun at set time. I would definately reort this to support reinstalling does not fix it in case they ask you to and the thread re this is

https://community.mcafee.com/message/393027

I bug reported it in the beta bug area as I run the Mcafee beta product but to date no fix.

No harm in running the MVT program as Peter suggested it might be another issue that MVT fixes