cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Quick Clean Help

When ever i Start Quick Clean, it stays on "Looking in Other System Files". for i think it was about 2 hours. It just stayed on that screen. Is this normal? Last time i checked, it did a whole bunch of other things after the "System Files" screen. but mine, just sits there and never moves.

I was wondering if this is a problem or if this is something normal.

5 Replies
exbrit
Level 21
Report Inappropriate Content
Message 2 of 6

Re: Quick Clean Help

Are you using Corporate software because that's where yoiu are posting?  If not I will move it accordingly.

Re: Quick Clean Help

I am just using McAfee that we got through AT&T. It was like a package. So honeslty, i Dont know if it is Corprate or what ever the others are. I just got it through AT&T internet package. McAfee for my family, is Home use.

Message was edited by: justin264 on 6/11/14 1:15:50 PM CDT
exbrit
Level 21
Report Inappropriate Content
Message 4 of 6

Re: Quick Clean Help

OK have moved this to that section in home products.   Not sure of the answer to your question though, Technical Support would be best to analyse what's going on there.  It's free by phone or online chat and linked under Useful Links at the top of this page.

I can only guess that it's having trouble unpacking a file.  Did it ultimately complete?

Message was edited by: Ex_Brit on 11/06/14 2:50:52 EDT PM

Re: Quick Clean Help

After awhile it quit. I don't know if it completed or not. I just let it sit there, then after about 2 and a half hours, of it still sitting on "Looking in Other System Files.". It just closed. I don't know if it means it is done or something happened.

exbrit
Level 21
Report Inappropriate Content
Message 6 of 6

Re: Quick Clean Help

There may be a clue in SecurityCenter > Navigation > Security Report.