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Re: Error attempting to Shred a SINGLE file

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We are glad to know with latest McAfee release v16.0.R9 the issue got resolved. We will mark this discussion as resolved such that other peers might get benefitted from the solution. 

Regards,
Siddhartha.R
McAfee Tier 2.5 Technician

 

Former Member
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Message 82 of 86

Re: Error attempting to Shred a SINGLE file

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Selvan is already aware as to the state of this issue; however, for those of not in 'information' loop, here's the current state of play -

At long last, McAfee Technical Support have confirmed that there is a bug in their shredding code, which is in both their Internet Security & Total Protection products.

Manifestation

If you try to shred a file with a <space> character in file name, the file will not be shredded; if there is no <space> character in the file name it will.

So

          'file name.ext'    will not shred

but

          'filename.ext'      will

The same issue has been identified with folder names.

WorkAround

Obvious I know, but rename the file / folder to remove any spaces & then shred it.

McAfee are still working on a permanent fix.

Reliable Contributor Peacekeeper
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Message 83 of 86

Re: Error attempting to Shred a SINGLE file

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Thanks that is good to know

Former Member
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Message 84 of 86

Re: Error attempting to Shred a SINGLE file

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I've just been updated to McAfee All Access v 16.0.0 - the issue is still there

Reliable Contributor Peacekeeper
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Message 85 of 86

Re: Error attempting to Shred a SINGLE file

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See what selvan says but I just shreded 5 files and all worked fine in 16.0.154

Reliable Contributor catdaddy
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Message 86 of 86

Re: Error attempting to Shred a SINGLE file

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Discussion successfully moved from Other McAfee Consumer Products to QuickClean and Shredder

Cliff
McAfee Volunteer