Error attempting to Shred a SINGLE file

[siddharth_r]

We are glad to know with latest McAfee release v16.0.R9 the issue got resolved. We will mark this discussion as resolved such that other peers might get benefitted from the solution. 

Regards,
Siddhartha.R
McAfee Tier 2.5 Technician

[Former Member]

Selvan is already aware as to the state of this issue; however, for those of not in 'information' loop, here's the current state of play -

At long last, McAfee Technical Support have confirmed that there is a bug in their shredding code, which is in both their Internet Security & Total Protection products.

Manifestation

If you try to shred a file with a <space> character in file name, the file will not be shredded; if there is no <space> character in the file name it will.

So

          'file name.ext'    will not shred

but

          'filename.ext'      will

The same issue has been identified with folder names.

WorkAround

Obvious I know, but rename the file / folder to remove any spaces & then shred it.

McAfee are still working on a permanent fix.

[Peacekeeper]

Thanks that is good to know

[Former Member]

I've just been updated to McAfee All Access v 16.0.0 - the issue is still there

[Peacekeeper]

See what selvan says but I just shreded 5 files and all worked fine in 16.0.154

[catdaddy]

Discussion successfully moved from Other McAfee Consumer Products to QuickClean and Shredder