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connection time out

Hi All

Kindly help me when i try to download latest calbackdetector updates from NSM then I got error that is given in attachment.I am able to see latest version of callback on NSM but when I try to download it then I got error.

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fkazi04 McAfee Employee
McAfee Employee
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Re: connection time out

Hi @User27622125 

This could be possible because the manager is unable to connect to the download callback detector. Kindly confirm that following URLs are allowed from NSM for botnet downloads: gti-api.mcafee.com & download.nai.com 

From the ems.log of NSM, search for keywords like 'bot', 'dat', 'callback' to check for download failures.

 

 

 

Regards,
Faizan

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