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yxb
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can't Manual Import signature

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When Manual Import signature,It show "The file is being uploaded to Manager by another user. Please try again after some time." Worthy of note,Manual Import signature is

successful before .  besides, for another NSM,Manual Import signature is successful(the same signature file),who can help me? thanks!1.png

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Re: can't Manual Import signature

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Havent tried this one yet but maybe you could see this task in the 'Running Tasks' under Manage Tab > Troubleshooting to see if your first try is still 'in progress'.

Have you tried restarting your NSM (server or svc) and re-initiate the import? I've experienced some scenarios where my running tasks got stucked and says a never-ending 'in progress' result.

Regards,

Philip

2 Replies
Highlighted

Re: can't Manual Import signature

Jump to solution

Havent tried this one yet but maybe you could see this task in the 'Running Tasks' under Manage Tab > Troubleshooting to see if your first try is still 'in progress'.

Have you tried restarting your NSM (server or svc) and re-initiate the import? I've experienced some scenarios where my running tasks got stucked and says a never-ending 'in progress' result.

Regards,

Philip

yxb
Level 7
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Message 3 of 3

Re: can't Manual Import signature

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restarting NSM, It working

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