cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hazam
Level 8
Report Inappropriate Content
Message 1 of 2

Uploaded GAM update to Manager processing non stop...

Hi All,

Issue in our end user and Lab remain as per subject.

Our end user sensor not able to reach internet to download GAM and require manually import GAM. 

The Manager, sensor version and the file GAM.as below. 

Manager version 10.1.7.35.11(in Lab)

Manager version 10.1.7.40(end user)

Sensor(NS7350) version 10.1.5.92(end user)

File GAM : McAfee Network Security Platform Version 10.1 Build 10.1.5.92

 

EIther it's bug or File GAM itself. Hope can clariffied. Thanks.

 

RGDS | HAZAM

 

1 Reply
fkazi04
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: Uploaded GAM update to Manager processing non stop...

Hello @Hazam 

Kindly ensure following listed URLs are allowed from the Sensor for GAM update - 

tau-usa.mcafee.com
tau.mcafee.com
tau-europe.mcafee.com
tau-usa2.mcafee.com
tau-usa1.mcafee.com
tau-usa.mcafee.com
tau-asia.mcafee.com
mwg-update.mcafee.com

 

If the update still fails, kindly raise a support case with latest Sensor trace file for investigation.

 

Regards,
Faizan

Was my reply helpful?
If you find this post useful, please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community