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abel_pan
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Message 1 of 4

To do KB86158 fail , please help this

Hi All 

We have two nsp manager and transition database from A to B manager .

B Manager is new install , so not any  data .

When transition database complete . this nsp manager attack log  hasn't any data.

so we use kb86158 , but solrimport haven't choose any thing like kb step 8 .
what happen in this problem or another way can do .

Thanks,

Abel pan 

3 Replies
SJ
McAfee Employee
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Re: To do KB86158 fail , please help this

Hi Abel,

Kb86158  is applied when you upgrade from one version to higher.

In your scenario what you should have done is to do a full back up on A, 

archive of the alerts on A and then restore them on B (after fresh installation.

That should have address the situation.

 

Reagards,

SJ

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abel_pan
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Message 3 of 4

Re: To do KB86158 fail , please help this

Hi Sir

Thank you for your help.

but to do full back up on A and restore them on B . 

We finish this action .

in the attack log interface not any log . 

so how can we fix this problem .

thank you 

Abel pan

fkazi04
McAfee Employee
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Message 4 of 4

Re: To do KB86158 fail , please help this

Hi @abel_pan 

To view historical alerts, it is necessary to do solr import.

Kindly follow steps:

1. Run query in NSM db to know alert days count select timestampdiff(day,min(creationtime),now())+1 from iv_alert;

2. Depending on your manager version, move or rename the existing data folder from the following location:

For NSM 8.x, 9.1 earlier than 9.1.7.77, and 9.2:

8.x: Program Files(x86)\McAfee\Network Security Manager\Solr\conf\alerts\data.

9.x: Program Files(x86)\McAfee\Network Security Manager\Solr\server\solr\alerts\data

For NSM 9.1.7.77 and later:

8.x: Program Files(x86)\McAfee\Network Security Manager\Solr\conf\alerts\data

9.x: Program Files(x86)\McAfee\Network Security Manager\Solr\server\solr\alerts\data

 

4. Stop manager and watchdog service [confirm there is no java.exe running in task manager]

5. Navigate to \Installation Path\App\bin directory and start solr import SolrImport offline start days=<number of days>

Note: Number of days will be output of step 1. If the count is high it is recommended to have alerts for 15-30 days.

6. Start manager and watchdog service.

 

I hope this answer your question.

 

Regards,
Faizan

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