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puga
Level 7
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Real Time Threat Analyzer does not appear

Hello,

We have a NSM appliance with version 6.1.1.7 and from certain PCs with Windows 7 and Explorer 8 and when they access to NSM web console all the features are loaded but Real Time Threat Analyzer icon does not appear.

The Java temporary files were erased, we increase the memory in the Java setup without success.

We´d appreciate your support.

Thanks.

2 Replies
puga
Level 7
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Re: Real Time Threat Analyzer does not appear

Hi,

Any idea?

thanks

McAfee Employee hschupp
McAfee Employee
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Re: Real Time Threat Analyzer does not appear

Puga -

See KB 72610 -- https://kc.mcafee.com/corporate/index?page=content&id=KB72610&actp=LIST_RECENT

(Real Time Threat Analyzer does not work when using Internet Explorer 8 and 9)  (refers to 6.1.1.7 and 6.1.1.14)

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