On the home page of the Network Security Manager 5.1, I have a message that connection to update server is down.
On the same server where the network security manager is (I only have one sensor so I use Windows 2003 SP2 server) I am able to access the internet using the same IE6 browser, so what could be the problem? What port does the NSM use to access Update Server for updates.
The browser should track down the current DNS info, and prompt you with a login screen. If it does you can just close out the dialog and try NSM again (as browser has now updated your DNS cache, which NSM uses).
Humm... you may want to open a case for this. We were having some intermittant issues with our download server, but have since fixed them, so if it is not DNS related, it may require further digging. Thx