Showing results for 
Search instead for 
Did you mean: 

McAfee NSP API- Get Alert Details Issue

Hello Community,

I am trying to make a GET request to the below NSM API URL, but getting the error. Despite this request is in compliant with API reference guide, getting the 9803 error. It seems error message is wrong. Please help rectify the issue.

hxxps://<NSM IP>/sdkapi/alerts/6762861910288858768

{u'errorMessage': u'Sensor ID is required', u'errorId': 9803}

 @ygross75 seems you face the similar situation in the past. Please share your experience!


NSM Version:


Labels (2)
Tags (1)
2 Replies

Re: McAfee NSP API- Get Alert Details Issue

can anyone help?

McAfee Employee fkazi04
McAfee Employee
Report Inappropriate Content
Message 3 of 3

Re: McAfee NSP API- Get Alert Details Issue

Error 9803 is for Invalid Alert ID. Kindly check with recent alert ID.

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community