Showing results for 
Search instead for 
Did you mean: 
McAfee Employee HS3
McAfee Employee
Report Inappropriate Content
Message 1 of 2

IPS Policy Report saved file can't be opened , "The Compressed zipped Folder is invalid or corrupted."

We have tried to run the "IPS Policy Report" and save it as an html file.  We can run and save the file  although it is very slow .

When we go to open the .zip file we get an error message as follows, "The Compressed  zipped  Folder is invalid or corrupted."  We have tried to save 2 different policies and get the same error each time.

When we try to open the file on my corporate computer  vs. the NSM , get the following error message, "Please insert the last disk of the Multi-Volume set and click OK to continue."

The issue appears to be only with the  html version.  An html report is saved as a .zip file.  Able to  successfully save a .csv version of the report and read  it.

file://\\DALFILESUP1\connect_care_linked_documents\3-1177503491  Any suggestions?

1 Reply

Re: IPS Policy Report saved file can't be opened , "The Compressed zipped Folder is invalid or corrupted."

This may be related to the slowness of the report.   Althought it is getting generated, it may not be getting completed before it times out.

Can you try a very small report that generates/save very quickly to see if that can be opened.  If it can, then you know that the length/size of the report is the issue. 

More McAfee Tools to Help You
  • Subscription Service Notification (SNS)
  • How-to: Endpoint Removal Tool
  • Support: Endpoint Security
  • eSupport: Policy Orchestrator
  • Community Help Hub

      New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

    • Find Forum FAQs
    • Learn How to Earn Badges
    • Ask for Help
    Go to Community Help

    Join the Community

      Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

    • Get helpful solutions from McAfee experts.
    • Stay connected to product conversations that matter to you.
    • Participate in product groups led by McAfee employees.
    Join the Community
    Join the Community