Showing results for 
Show  only  | Search instead for 
Did you mean: 

I can't capture packets in the attack log.

Hi everyone,

I can't capture packets from the attack log since March 2022, I have confirmed that packet capture function is enabled in the policy.

Has anyone encountered this problem? How can I fix it?

NSM version:
NSP version:, NS model: NS-5100

Thanks.packet capture trouble.pngno packet capture.PNG

1 Reply
McAfee Employee
McAfee Employee
Report Inappropriate Content
Message 2 of 2

Re: I can't capture packets in the attack log.

Hello @User37794264 

You may try restarting of manager service and check. If restart doesn't help, kindly raise a service request with support team.



Was my reply helpful?
If you find this post useful, please give it a Kudos! l Also, Please don't forget to select "Accept as a solution" if this reply resolves your query!
You Deserve an Award
Don't forget, when your helpful posts earn a kudos or get accepted as a solution you can unlock perks and badges. Those aren't the only badges, either. How many can you collect? Click here to learn more.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community