EIA causing Microsoft Application Error events

[Former Member]

I have a number of clients that have the following error.

Faulting application name: eiaRaptorClient.exe, version: 0.0.0.0, time stamp: 0x591d7e1e
Faulting module name: ntdll.dll, version: 10.0.18362.267, time stamp: 0xc00f8a30
Exception code: 0xc0000005
Fault offset: 0x0000000000016a36
Faulting process ID: 0x2544
Faulting application start time: 0x01d5618bee8c4439
Faulting application path: C:\Program Files (x86)\McAfee\Endpoint Intelligence Agent\x64\eiaRaptorClient.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: de8d9769-0180-4165-82c1-58d451a4943b
Faulting package full name:
Faulting package-relative application ID:

They then have loads of Windows Error Reporting events

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: eiaRaptorClient.exe
P2: 0.0.0.0
P3: 591d7e1e
P4: ntdll.dll
P5: 10.0.18362.267
P6: c00f8a30
P7: c0000005
P8: 0000000000016a36
P9:
P10:

Its not on all clients so I dont think its policy configuration issue.  Does anyone know what this could be caused by.

Regards

istar

[Former Member]

This is an issue with EIA and Microsoft 1903 patches.  Both the older version 2.6.2.137 and the newer 3.2.0.109 both cause errors when 1903 is applied to an endpoint.

Is there a fix in the pipeline for this.