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sentaku
Level 7

CLI IPS M-1450 and M-2950

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Hello Dear Community,

I appeal to your experience and we hope you can help us....

In my work we have two IPS M-1450 and M-2950, when we want to connect to it via console port it just doesn't display nothing in putty... I use 38400 boud parity none, flow control none. data bits 8 and stop bits 1 like in the manual says.

If we restart the IPS we can see the booting process, but and then the CLI are stuck...

We need to know what IP is configured in the device... but simply we cant type any comand in the CLI because it doensn't respond...

MCAFEE.jpg

So what we are doing wrong?

Cheers!

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1 Solution

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mjesmer
Level 11

Re: CLI IPS M-1450 and M-2950

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Are you using a Serial to USB adapter? I have seen these fail horribly on M Series Sensors.
Also, from this pic it doesn't appear that the sensor has fully booted yet either. Does it ever reach login prompt?

9 Replies
petermason
Level 13

Re: CLI IPS M-1450 and M-2950

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Hi Sentaku,

Are these new sensors or are they already connected to a management server?

If they are existing sensors have you wiped them using the factory-defaults CLI command?

What cable are you using to connect to them? Is it the cable that shipped with the sensors?

Do you know what software version the sensors are running?

Regards

Peter

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sentaku
Level 7

Re: CLI IPS M-1450 and M-2950

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Hi Peter,

1-. No, they aren't new sensor and just one of both is connected to management server but it can't reach it... the other one is only configured but no conected to the management server

2-. No

3.- The cable is DB9 to DB9 conected to an HL340... I suppose that is that was shipped whit the sensor... Is tagged with "IPS McAfee"

4-. No, I don't know what version are, I'm new here and via console I can't read any version info.

Cheers,

Sentaku!

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mjesmer
Level 11

Re: CLI IPS M-1450 and M-2950

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Are you using a Serial to USB adapter? I have seen these fail horribly on M Series Sensors.
Also, from this pic it doesn't appear that the sensor has fully booted yet either. Does it ever reach login prompt?

sentaku
Level 7

Re: CLI IPS M-1450 and M-2950

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Hello, Yes, it is. Is an HL340 USB to RS232

Nop, It doesn't reach the login prompt

Cheers!

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petermason
Level 13

Re: CLI IPS M-1450 and M-2950

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Hi Sentaku,

Do you have a computer with a serial port that you can use instead of using the USB adapter?

Regards

Peter Mason

sentaku
Level 7

Re: CLI IPS M-1450 and M-2950

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Yes, I have one with serial port... I thought it yesterday, so i'll try today connecting it directly to the IPS and I hope it works

Cheers!

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mjesmer
Level 11

Re: CLI IPS M-1450 and M-2950

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Let us know what happens.

If it still doesn't reach login prompt, check the front of the sensor for any amber lights, it might be having other issues at boot up.

sentaku
Level 7

Re: CLI IPS M-1450 and M-2950

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It works!!!! Thank you very much, It were the USB adaptator, so now we can reach the promp and login.

Cheers!!!

mjesmer
Level 11

Re: CLI IPS M-1450 and M-2950

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Awesome, glad it was as easy as the adapter.