During a mcafee tech chat session on another issue now solved, they mentioned that my install of virusscan plus 2010 wasn't registered and if I didn't register I wouldn't get updates etc. But when I login I can see my subscription with expiration date and after installing I used my email/password to activate it. That is wat registering is all about isn't it? I mean, isn't the registration process like this:
- use email/password to activate the software during installation
- if updates work, the software is registered
- when logged in into my account and there's a subscription mentioned with a fugure expiration date, it means it is registered
Otherwise: how can I tell if my software is registered and if not register it?
Customer Service linked under Useful Links at the top of this page can tell you if your software is registered, but from what you say it already is and that technician was in error.
Also right-click the taskbar icon and select Verify Subscription, that basically double-checks it.
I indeed tried Verify Subscription too which merely said 'your subscription has been checked'.
Perhaps they were confused because I had two old subscription which only ran for a year and they were expired for more than 150 days. This current one I installed recently and runs for 2 more years. In my account these old subscriptions are still mentioned (can't remove them in the listing of all my old/current subscriptions).