I received instructions to install dual anitivrus on my other PC, I got as far as step 4. Click on My Aeccount, an install helper is supposed to automatically display to give me access to protect my device but nothing happens. Can anyone help please.
Not really sure how to answer that actually. Have you tried saving the downloaded installer file to your desktop first and then running it from there? It could be that the backend servers are slow perhaps, but I really couldn't be sure about that. Technical Support might be of help here, it's free by phone or online chat and linked under Useful Links at the top of the page.