Hello. I'm from Thailand. I purchase Dell Inspiron 7559-W560626TH on February. I have ever read brochure that show this product provides Windows 10 and McAfee 15 months subscription but when I check McAfee on my laptop. I find it can use only 1 month. Please tell me what should I do for can use McAfee 15 months. Thanks you for suggestion and sorry about my weak language.
I am only guessing but I think you activate the 1mth subscription and then go into your account and the option might be there that or right click the Mcafee shield and verify subscription that might help. If still in a confusion call Customer support
Hope you're issue is resolved with @peacekeeper suggestion If not, Contact McAfee Customer Service by calling the number for your region. See: https://service.mcafee.com/ContactCustomerService.aspx?lc=1033&sg=CS&pt=1
Please have your Dell order number or customer number so that they can quickly assist you. If you don't know your Dell order number or customer number, contact Dell support to obtain that information before contacting McAfee Customer Service.