cancel
Showing results for 
Search instead for 
Did you mean: 
helter
Level 7

Who stole the activation page?

Jump to solution

Hi,

I was wondering if someone could tell me how I'm supposed to activate my McAffee product when www.mcaffee.com/activate redirects to some promotion page trying to sell me the product I have already bought? Really frustrating. I know you live on serlling stuff but come on.

0 Kudos
1 Solution

Accepted Solutions
McAfee Employee

Re: Who stole the activation page?

Jump to solution

Thank you for posting this issue and for all those contributing to providing the correct answer.  This has led to the Knowledgebase team improving an existing article and developing a new customer video.

The knowledgebase team will update the following article over the next few days that will also link to this new video.

To view the article, see: activating your subscription.

The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube

Kevin Thomas

Knowledgebase Analyst

Digital Customer Experience

0 Kudos
9 Replies
helter
Level 7

Re: Who stole the activation page?

Jump to solution

...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"

Hmm...it would seem that page does not exist.

0 Kudos
exbrit
Level 21

Re: Who stole the activation page?

Jump to solution

helter wrote:

...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"

Hmm...it would seem that page does not exist.

There's only 1 "f" in McAfee

0 Kudos
catdaddy
Level 20

Re: Who stole the activation page?

Jump to solution

As mentioned in Post #4, it should be  https://service.mcafee.com

Spelled with (1) f...

Cliff
McAfee Volunteer
0 Kudos
Moderator
Moderator

Re: Who stole the activation page?

Jump to solution

The correct url for activating McAfee is https://www.mcafee.com/activate please confirm if this works for you. Also the support site is https://service.mcafee.com

Tier 2.5 Technician
0 Kudos
Peacekeeper
Level 20

Re: Who stole the activation page?

Jump to solution

Can you please confirm that the link on the box had 2 Fs in mcafee?

What packaging any chance of a picture of it if it has 2 ffs

0 Kudos
catdaddy
Level 20

Re: Who stole the activation page?

Jump to solution

Discussion successfully moved from General Discussion to "My Account" Online

Cliff
McAfee Volunteer
0 Kudos
catdaddy
Level 20

Re: Who stole the activation page?

Jump to solution

How to download and install McAfee consumer products

Document ID: TS100342

Summary

Follow these steps to download and install a McAfee consumer security product.

Detailed steps are available in this article TS100342

Cliff
McAfee Volunteer
0 Kudos
McAfee Employee

Re: Who stole the activation page?

Jump to solution

Thank you for posting this issue and for all those contributing to providing the correct answer.  This has led to the Knowledgebase team improving an existing article and developing a new customer video.

The knowledgebase team will update the following article over the next few days that will also link to this new video.

To view the article, see: activating your subscription.

The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube

Kevin Thomas

Knowledgebase Analyst

Digital Customer Experience

0 Kudos
catdaddy
Level 20

Re: Who stole the activation page?

Jump to solution

Thank you Kevin....

Cliff
McAfee Volunteer
0 Kudos