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helter
Level 7
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Message 1 of 10

Who stole the activation page?

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Hi,

I was wondering if someone could tell me how I'm supposed to activate my McAffee product when www.mcaffee.com/activate redirects to some promotion page trying to sell me the product I have already bought? Really frustrating. I know you live on serlling stuff but come on.

1 Solution

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McAfee Employee kthomas
McAfee Employee
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Message 9 of 10

Re: Who stole the activation page?

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Thank you for posting this issue and for all those contributing to providing the correct answer.  This has led to the Knowledgebase team improving an existing article and developing a new customer video.

The knowledgebase team will update the following article over the next few days that will also link to this new video.

To view the article, see: activating your subscription.

The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube

Kevin Thomas

Knowledgebase Analyst

Digital Customer Experience

9 Replies
helter
Level 7
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Message 2 of 10

Re: Who stole the activation page?

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...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"

Hmm...it would seem that page does not exist.

Reliable Contributor exbrit
Reliable Contributor
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Message 3 of 10

Re: Who stole the activation page?

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helter wrote:

...oh wait. At the bottom of the pace on the packaging it says "Need Assistance? Visit: https://service.mcaffee.com"

Hmm...it would seem that page does not exist.

There's only 1 "f" in McAfee

Reliable Contributor catdaddy
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Message 4 of 10

Re: Who stole the activation page?

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As mentioned in Post #4, it should be  https://service.mcafee.com

Spelled with (1) f...

Cliff
McAfee Volunteer
Reliable Contributor selvan
Reliable Contributor
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Message 5 of 10

Re: Who stole the activation page?

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The correct url for activating McAfee is https://www.mcafee.com/activate please confirm if this works for you. Also the support site is https://service.mcafee.com

Reliable Contributor Peacekeeper
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Message 6 of 10

Re: Who stole the activation page?

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Can you please confirm that the link on the box had 2 Fs in mcafee?

What packaging any chance of a picture of it if it has 2 ffs

Reliable Contributor catdaddy
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Message 7 of 10

Re: Who stole the activation page?

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Discussion successfully moved from General Discussion to "My Account" Online

Cliff
McAfee Volunteer
Reliable Contributor catdaddy
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Message 8 of 10

Re: Who stole the activation page?

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How to download and install McAfee consumer products

Document ID: TS100342

Summary

Follow these steps to download and install a McAfee consumer security product.

Detailed steps are available in this article TS100342

Cliff
McAfee Volunteer
McAfee Employee kthomas
McAfee Employee
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Message 9 of 10

Re: Who stole the activation page?

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Thank you for posting this issue and for all those contributing to providing the correct answer.  This has led to the Knowledgebase team improving an existing article and developing a new customer video.

The knowledgebase team will update the following article over the next few days that will also link to this new video.

To view the article, see: activating your subscription.

The new activation video is now available and shown below and the link is: McAfee - How to activate your McAfee subscription - YouTube

Kevin Thomas

Knowledgebase Analyst

Digital Customer Experience

Reliable Contributor catdaddy
Reliable Contributor
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Message 10 of 10

Re: Who stole the activation page?

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Thank you Kevin....

Cliff
McAfee Volunteer

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