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Level 7

VirusScan not downloading

I need to download virusscan onto my laptop, but the download isn't working.  I have a current subscription, and have mcafee installed on my pc.  I'm not using the pc right now because I don't have room to set it up in my apt.  Is there a way to transfer files from my pc that will get my laptop up and running?  I think a virus may be interfering with my downloads.  Or is there another way to clean my computer so that the main download will start working again?

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1 Reply
Level 16

Re: VirusScan not downloading

Hello bw,

Could you please provide us the following information about the computer ;

What is the operating system of the computer ?
Do we have any other security software installed in the machine ?
Are we seeing any virus pop ups on the screen?
How is the computer connected to internet (dsl/wireless/dial up) ?

Dinesh K
McAfee Online Community Moderator

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