I need to download virusscan onto my laptop, but the download isn't working. I have a current subscription, and have mcafee installed on my pc. I'm not using the pc right now because I don't have room to set it up in my apt. Is there a way to transfer files from my pc that will get my laptop up and running? I think a virus may be interfering with my downloads. Or is there another way to clean my computer so that the main download will start working again?
Could you please provide us the following information about the computer ;
What is the operating system of the computer ?
Do we have any other security software installed in the machine ?
Are we seeing any virus pop ups on the screen?
How is the computer connected to internet (dsl/wireless/dial up) ?
McAfee Online Community Moderator