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Safe payment please!

It's really strange that you need to turn off secure Internet payments to be able to pay for renewal of a security software like LiveSafe.

Please implement secure payment,(Verified by Visa and MasterCard SecureCode) or next time I will look for a company that takes security more seriously!

Best regards,

Mattias

4 Replies
Reliable Contributor exbrit
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Message 2 of 5

Re: Safe payment please!

I moved this to My Account Online as the most appropriate spot for it.

The payment pages are secure even though they don't employ VBV and similar.

You could speak to Customer Service and complain about that directly to them as they only have access to it.

Technical Support & Customer Service

&/or you could post a Product Suggestion:

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Peter

Moderator

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Reliable Contributor exbrit
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Message 3 of 5

Re: Safe payment please!

By the way, you can tell a secure payment is being made by looking at the top of the page (padlock and "https" heading the address) - if not there, then don't pay the merchant.

Capture1.JPG

Also look at the bottom of the pages:

Capture.JPG

Only a limited number of merchants use VBV and its equivalents for other cards.

Re: Safe payment please!

Thank you for clarifying your view of what a secure payment is, but I am not talking about encryption. Verified by Visa makes sure the card holder is involved in the payment. It makes it much harder to use someone else's caard information at will. I'll make a suggestion as you proposed.

Reliable Contributor exbrit
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Message 5 of 5

Re: Safe payment please!

Then I would suggest it.  I will also ask around here and let you know if I hear anything.

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