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Level 7

Remove Old Subscriptions?

Is there a way to remove old subscriptions from the list of products in My Account.  I have an old Trial Subscription and a Subscription from my bank that is about to expire but decided not to renew from them and got a retail copy this time around.

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Level 21

Re: Remove Old Subscriptions?

No I don't think the user can do that.  Best call Customer Service and see what they can do....

Telephone Customer Service

To speak with a Customer Service representative, call 866-622-3911. You may be asked for your registered email address and order number. Telephone charges may apply.
Average contact length: 10  minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific

It's toll-free, that remark about charges may apply would be for someone calling from, say, a hotel.

Message was edited by: Ex_Brit on 16/10/11 9:53:55 EDT AM
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