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cliffn64
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Message 1 of 5

Re: New Dell Machine - 12 Months supscription but NOT

I just baught a Dell laptop that came with a Mcfee antivirus install it is active untill 12/22/2018 but shows not registered any trying to active it is impossible.

Can this be resolved and how?

4 Replies
catdaddy
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Message 2 of 5

Re: New Dell Machine - 12 Months supscription but NOT

As previously suggested, Contact Customer Service...

0800 028 7581  For your area.

Cliff
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cliffn64
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Message 3 of 5

Re: New Dell Machine - 12 Months supscription but NOT

The number 0800 028 7581 does not exist

I suppose just reinstall windows to get rid of the BSD what is probably caused by MCafee. There is not something like a free lunch. So I will probably be better off loosing the subscription as they did not even respond to the email I send. Support is non existed.

Re: New Dell Machine - 12 Months supscription but NOT

All it means is the subscription is lacking a valid email address and the only way that can be rectified is on your account page.

(If you can remember your user name and password),  otherwise......as already suggested, call Customer Service.   I linked the general contact site.

catdaddy
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Message 5 of 5

Re: New Dell Machine - 12 Months supscription but NOT

Thanks Mate

Cliff
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