I'm using McAfee Total Protection 3user license.When I log into "My Account" I found some one fourth person also activated my product. I've deactivated him.Since last 2-3 months this thing is happening continuously.All the time I can't view the IP address of the computers. How can I see them?
Once I was able to view the all IP address. I was stunned to see that my product used by the fourth person was from US, Japan etc.As I'm from India,Asia how any body can activate my product from US or Japan? After that I was deactivated that person but this thing is happening till now.Now total no. of user has became of 22 including my 3 no. of license.How can I clean the other deactivated machines?
It's not actually someone using your account. They happen to have a similar MAC address to you and due to a glitch in the system the machines are appearing as phantoms on each others' accounts but only can access their own account..
Please contact Customer Service regading this issue.
The link is under Useful Links at the top of this page.