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McAfee wont let me activate my acount Security Centre

McAfee keeps giving me notifications telling me to activate my account or else i'm not protected.

i click activate and type in my account details and have even tried setting up a new account and then it takes me to a new screen telling me that i need to  log in using my email and password - which i do- and it then tells me that i need to do the same thing again and takes me to the exact same screen.

I just spent £50 on a new subscription but it wont let me verify it until my account is activated!

My customer support code is 9001 and i have Dell tag to mention?

HELP

3 Replies

Re: McAfee wont let me activate my acount Security Centre

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Reliable Contributor exbrit
Reliable Contributor
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Message 3 of 4

Re: McAfee wont let me activate my acount Security Centre

A call to Customer Service should sort out the problem quickly.

Telephone Customer Service

To speak with a Customer Service representative, call 020
79490107. You may be asked for your registered email address and order
number. Telephone charges may apply.
Estimated wait time: 10-30 minutes
Hours of Operation: 09.00-18.00 local, Monday through Friday

They also have free online chat support HERE.

Contacting them directly usually is the fastest way of getting activation/subscription problems fixed.

There is also free online chat Technical Support HERE should you need it.

ajacobs
Level 12
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Message 4 of 4

Re: McAfee wont let me activate my acount Security Centre

Moved to the My Account area.

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