Hi I downloaded Mcafee while in Arizona from Cox cable company. Now that I am home I wish to transfer or just add it to my desktop But when I went to install it a window popped up asking for a serial number. I have no serial number :-( this is a screen shot of my icon. Now that I am back home I am on Comcast or Xfinity cable and they have discontinued Mcafee and have gone with Nortons. I don't want Nortons I want to continue with Mcafee but where the heck do I find a serial number? I'm brand new so if this is in the wrong place I do apologize. Thanks so much for any help
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Did you by chance install/activate 'Truekey' as well? It requires a additional serial number to install. You can contact Technical Support at no cost, via Phone/Online Chat being the most expedient.
All the Best,
The serial number you talk about is displayed at every new download screen and is time-sensitive (one is supposed to note it down in case the installation goes pie-shaped so the downloaded installer will work again, but that is only valid for a short while). So you'd have to start all over again from scratch.
ohhhh yes I am trying to install the same one I installed on this lap top. Comcast has opted to go with Nortons antivirus instead of Mcafee so darn. THANK YOU SO VERY MUCH. I so appreciate all your help