cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted

Can't change email on my profile

I am trying to update information on my account. But when I try to change my email address it won't change it - keeps saying to enter address for OLD ISP. How do I effect this needed change???

2 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: Can't change email on my profile

If you are talking about your software account online then you may have to phone Customer Service for that.  It's free:

Contact Support

Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 3 of 3

Re: Can't change email on my profile

If it's your account here in this Community, you'll have to send me a private message with the details and to do that you need to click on my name and then click Follow (lower right of profile banner).

Reload the page and then you should see a "Message" button appear.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community