I'm on BT Option 3 and have been unable to download the McAfee Net Protect Plus software. I've spoken with their helpdesk several times where they were blaming my password as the reason even though I was logging into their system ok. They are now saying its a server fault with McAfee and I should try again in 48 hours! Is this true or just a fob off? The helpdesk were polite but didn't give any confidence that they new what they were talking about.......
Any help appreciated.
Sorry for the bitter experience with the support, if you are referring to McAfee tech support , kindly provide us with any service number that you might have received from them so as we could check on the same .
Alternatively , let us know the below information on your issue ;
Kindly let us know you operating system ?
What is the error that you receive while downloading ? Can you provide us with a screenshot ?