I purchased this antivirus software and downloaded and now I cannot contact them. They say they have no record of my account. Anyone know what's up with these people?
Moved to My Account Online.
Lynda, Customer Service are the only people that can answer subscription/account queries and they are open according to the link under McAfee Support or Useful Links at the top of this page.
It's a free phone call.
Telephone Customer Service
To speak with a Customer Service representative, call
1-866-622-3911. You may be asked for your registered email address and
order number. Telephone charges may apply.
Average contact length: 10 minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific
There is also free phone Technical Support for the first 30 days after purchase and after that 24/7 online Technical Support Chat see: http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS
(Also linked under Useful Links or McAfee Support at the top of this page).Message was edited by: Ex_Brit on 29/01/11 11:36:42 EST AM